Information Kiva Collects About You

We require certain information to provide our services to you. We collect and use this information to operate our services and provide you with the best shopping experience possible, prevent fraud and more. When you access Kiva’s website, mobile applications or interact with our Member Services team, we may collect the following categories of information about you.

Identifiers

Examples include your name, postal address, email address and IP address. We collect and store this information in order to verify your identity and prevent fraudulent transactions. We also collect and store this information to enable purchases, delivery and customer service.

Commercial Information

Examples include your purchase history and types of products purchased or considered. We collect and store this information to protect against fraud by ensuring that we have accurate and verified history of your legitimate purchases. We also collect this information in order to make your experience more personalized. It allows us to recommend products that you might like and offer you promotions in which you might be interested.

Internet or similar network activity

Examples include your browsing history, shopping preferences and your interaction with our website, mobile app and advertisements. We collect and store this information in order to make your Kiva experience more personalized. It allows us to recommend products that you might like and offer you promotions in which you might be interested. It also makes the navigation of the site more seamless and faster.